The reports are personalized exclusively for the employer or organization ordering the report(s). Therefore there is NO REFUND. Replacement for an inaccurate entry or technical problem is 100% guaranteed. Please email any issues to info@knowwhoyouarehiring.com or call our customer service number 1-954-423-8004, or mail us with your correct information to: Know Who You Are Hiring, Inc., 2160 East Fry Blvd. C5 – 593 Sierra Vista, AZ 85635. Our team will verify your order and payment, and forward the corrected report(s) within 24 hours.
Know Who You Are Hiring, Inc. guarantees that any personal information— including but not limited to: candidate names, dates of birth, email addresses, and the contents of the report(s)—will be kept strictly confidential and used exclusively for the purpose of generating candidate insights and delivering ordered reports to the employer. Email addresses may be used in the future to announce new services from Know Who You Are Hiring, Inc. No information will ever be shared with third parties.
Know Who You Are Hiring guarantees that as a source of clarity and insight in your recruitment process, you will receive a detailed report that highlights strengths, challenges, and cultural fit of the candidate. These insights can help you make smarter hiring decisions and avoid costly mistakes. The information you receive may confirm your instincts—or even reveal hidden qualities that could change how you see a candidate’s potential.
For employers who use Know Who You Are Hiring purely as an additional assessment tool, we guarantee the same level of accuracy and reliability. If it is simply additional perspective you seek, you will find it. However, if you approach the insights with an open mind, don’t be surprised if they provide the clarity you’ve been searching for in building the right team.
The ideas and insights shared by Know Who You Are Hiring are designed to support employers, recruiters, and hiring managers in making informed decisions. Remember, whenever the results hold a special meaning for your specific recruitment challenge, those insights were meant for you.